1. Nature of Services
- Dokha.pk provides a digital platform for scam reporting, scam awareness, and related features.
- We do not guarantee that every report will result in action or resolution, but we ensure reports are properly recorded and reviewed.
- Our services are informational and community-driven — not financial or legal advice.
2. User Responsibilities
- Users must provide accurate, truthful, and respectful information when submitting reports or feedback.
- False, misleading, or offensive submissions are strictly prohibited and may result in account restriction.
- Users are responsible for maintaining the confidentiality of their own login credentials (if applicable).
3. Service Availability
- We strive to keep Dokha.pk accessible 24/7, but occasional downtime may occur due to maintenance, updates, or technical issues.
- We do not guarantee uninterrupted access and are not liable for temporary unavailability.
4. Payments & Subscriptions
- Certain features may require paid subscriptions or services.
- All payments are subject to our Return & Refund Policy (strictly non-refundable except in limited cases of technical/payment errors).
5. Limitations of Service
- Dokha.pk does not mediate disputes between users and third parties (such as scammers, companies, or individuals).
- Our role is to provide awareness and a reporting channel, not legal enforcement.
- We are not responsible for user-generated content but reserve the right to remove inappropriate or harmful content.
6. Termination of Service
- We reserve the right to suspend or terminate services for users who:
- Violate this Service Policy, Privacy Policy, or Terms & Conditions.
- Engage in fraudulent, abusive, or harmful activities.
7. Policy Updates
- This Service Policy may be updated from time to time. Any updates will be posted here with a revised effective date.
8. Contact Us
If you have questions about this Service Policy, please reach us at:
📧 Email: salam@dokha.pk
🌐 Website: www.dokha.pk